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Getting Started with NVIA Email Editor

Welcome to NVIA! This guide will walk you through setting up your account and creating your first professional email campaign in just a few minutes.

Account Setup​

1. Create Your Account​

  1. Sign up at app.nvia.com/signup
  2. Verify your email address
  3. Complete your profile with business information
  4. Choose your plan (14-day free trial available)

2. Initial Configuration​

Once logged in, you'll need to configure a few basic settings:

Domain Authentication​

For optimal deliverability, authenticate your sending domain:

  1. Go to Settings > Domains
  2. Click Add Domain
  3. Enter your domain (e.g., yourdomain.com)
  4. Add the provided DNS records to your domain
  5. Wait for verification (usually 15-30 minutes)

Brand Settings​

Set up your brand for consistent email design:

  1. Navigate to Settings > Brand
  2. Upload your logo and brand assets
  3. Define your brand colors (primary, secondary, accent)
  4. Select your default fonts
  5. Save your brand kit

3. Import Your Contacts​

Before creating emails, import your subscriber list:

  1. Go to Contacts > Import
  2. Choose your import method:
    • CSV/Excel file upload
    • Integration with your CRM
    • API connection
    • Copy and paste
  3. Map your fields (Name, Email, Custom Fields)
  4. Review and import

Creating Your First Email​

Step 1: Choose Your Starting Point​

From your dashboard, click Create Campaign. You have three options:

Option A: Use a Template​

  1. Browse our template library
  2. Filter by industry, purpose, or style
  3. Preview templates on desktop and mobile
  4. Select Use This Template

Option B: Start from Scratch​

  1. Choose Blank Canvas
  2. Select your email width (600px recommended)
  3. Begin with an empty layout

Option C: Import HTML​

  1. Select Import HTML
  2. Paste your existing HTML code
  3. NVIA will convert it to editable blocks

Step 2: Design Your Email​

Adding Content Blocks​

The Email Editor uses a drag-and-drop system with content blocks:

Text Blocks

  • Drag Text from the sidebar
  • Click to edit content
  • Use the toolbar for formatting (bold, italic, links, etc.)
  • Adjust spacing and alignment

Image Blocks

  • Drag Image into your email
  • Click Upload Image or choose from your library
  • Set alt text for accessibility
  • Configure linking and sizing

Button Blocks

  • Add Button elements for calls-to-action
  • Customize text, colors, and styling
  • Set the destination URL
  • Choose button size and alignment

Advanced Blocks

  • Social Media: Add social follow/share buttons
  • Divider: Insert visual separators
  • Video: Embed video content
  • HTML: Custom code blocks for advanced users

Styling Your Email​

Global Styles

  • Set background colors and images
  • Configure default fonts and colors
  • Adjust email width and padding

Block-Level Styling

  • Click any block to access styling options
  • Modify colors, fonts, spacing, and borders
  • Use the visual editor or CSS properties

Mobile Optimization

  • All templates are automatically responsive
  • Use the mobile preview to check appearance
  • Adjust mobile-specific spacing if needed

Step 3: Personalization​

Add dynamic content to personalize your emails:

Merge Tags​

Insert subscriber information:

  • {{first_name}} - Subscriber's first name
  • {{last_name}} - Subscriber's last name
  • {{email}} - Email address
  • {{company}} - Company name
  • Custom fields you've imported

Conditional Content​

Show different content to different segments:

  1. Select a content block
  2. Click Conditions in the properties panel
  3. Set rules based on subscriber data
  4. Define what content to show for each condition

Step 4: Preview and Test​

Before sending, always preview your email:

Device Preview​

  • Desktop Preview: How it appears in desktop email clients
  • Mobile Preview: Mobile phone appearance
  • Tablet Preview: Tablet-optimized view

Test Emails​

  1. Click Send Test Email
  2. Enter test email addresses
  3. Send to yourself and team members
  4. Check formatting, links, and content

Inbox Preview​

Use our inbox preview tool to see how your email appears in:

  • Gmail, Outlook, Apple Mail
  • Yahoo, AOL, and other major clients
  • Different devices and screen sizes

Step 5: Configure Send Settings​

Basic Settings​

  • Campaign Name: Internal reference name
  • Subject Line: What recipients see in their inbox
  • Preview Text: Snippet that appears after subject line
  • From Name: Sender name (your name or company)
  • From Email: Must be from your authenticated domain

Advanced Settings​

  • Reply-To Email: Where replies should go
  • Track Opens: Monitor email open rates
  • Track Clicks: Track link click activity
  • Unsubscribe Settings: Manage list opt-outs

Step 6: Select Recipients​

Choose who receives your email:

Send to Lists​

  • Select from your imported contact lists
  • Choose multiple lists if needed
  • Exclude specific segments if required

Send to Segments​

  • Create dynamic segments based on subscriber data
  • Target by location, behavior, engagement, etc.
  • Save segments for future use

Schedule or Send Now​

  • Send Immediately: Campaign goes out right away
  • Schedule: Choose specific date and time
  • Optimal Send Time: Let AI determine the best time
  • Time Zone Delivery: Send at optimal times per recipient's location

Best Practices for Your First Campaign​

Subject Lines​

  • Keep under 50 characters for mobile
  • Create urgency or curiosity
  • Avoid spam trigger words
  • A/B test different options

Content​

  • Lead with your most important message
  • Use clear, scannable formatting
  • Include a strong call-to-action
  • Keep mobile users in mind

Design​

  • Maintain brand consistency
  • Use high-quality images
  • Ensure sufficient color contrast
  • Test across different email clients

Next Steps​

Congratulations! You've created your first email campaign. Here's what to explore next:

  1. Features Guide - Learn about advanced tools and capabilities
  2. Best Practices - Proven strategies for email success
  3. Campaign Manager - Set up automated email sequences
  4. Analytics - Track and optimize your campaign performance

Common First-Time Issues​

Images Not Displaying​

  • Ensure images are under 1MB
  • Use JPG or PNG formats
  • Check that image URLs are publicly accessible
  • Add alt text for accessibility

Email Looks Different in Different Clients​

  • Use our inbox preview tool
  • Stick to web-safe fonts
  • Test with real email addresses
  • Avoid complex CSS styling

Low Deliverability​

  • Authenticate your sending domain
  • Clean your email list regularly
  • Avoid spam trigger words
  • Monitor your sender reputation

Getting Help​

Need assistance? We're here to help:

  • 📚 Documentation: Browse our comprehensive guides
  • 💬 Live Chat: Available 24/7 in your dashboard
  • 📧 Email Support: support@nvia.com
  • 🎥 Video Tutorials: Step-by-step video guides
  • 📞 Phone Support: Available on Pro and Enterprise plans

Ready to dive deeper? Explore our Features guide to learn about advanced tools and capabilities!